Retail Shortage Control-Part Time Position in Muncie | Hiring
Posted on December 07, 2025
Muncie Role Highlights
Role in Muncie: Retail Shortage Control - Part Time Hiring Organization: Burlington Based in: Muncie, IN (our growing Muncie office) Experience: Entry-Level (Training in Muncie).
Pay: $16-$16/Hour (approx. $19.7k/Year) Benefits: This role offers a competitive benefits package. Clear growth pathways at our Muncie office.
Day-to-Day
This role centers on your professional skills within the Customer Service space in Muncie.
- This Muncie-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Burlington team in Muncie, IN is growing.
- Benefit from working in Muncie, a key hub for the Customer Service industry.
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!\nAs a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at st\n...\nore entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.\nYou will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.\nYour discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.\nYour confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.\nYou will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.\nCommand Presence:\n• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece\n• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings\n• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security\n• Create a secure environment and reduce opportunities for theft\nKnowledge and Communication:\n• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction\n• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty\n• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards\n• Understand the role you play in keeping your store and assets safe and secure\nSupport and Guidance:\n• Provide support in training associates on shortage reduction programs and processes\n• Role-model safety as a top priority and address any unsafe practices promptly\nExperience and Responsibilities:\n• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred\n• Ability to stand and walk for extended periods of time and to visually monitor store environment\n• Ability to maintain confidentiality is required\n• Ability to review, analyze and comprehend business trends\n• Ability to exhibit a positive demeanor, strong posture, and energetic greeting\n• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making\n• Excellent communication with customers and co-workers\n• Excellent leadership skills that support fostering productive business relationships\nCandidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.\nIf you...\n... are excited to deliver great values to customers every day;\n... take a sense of pride and ownership in helping drive positive results for a team;\n... are committed to treating colleagues and customers with respect;\n... believe in the power of diversity and inclusion;\n... want to participate in initiatives that positively impact the world around you;\nCome join our team. You're going to like it here!\nYou will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.\nOur store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.\nBase Pay: $16.50 per hour - $16.50 per hour\nLocation 01648 - Modesto\nPosting Number P1-1534897-5\nAddress 3900 Sisk Road\nZip Code 95356\nPosition Type Regular Part-Time\nCareer Site Category Store Associate\nPosition Category Retail Store\nBase Pay $16.50 - $16.50 per hour